Last Updated: 2026/7/9

At LetiMahjong ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with our services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services securely.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number

Payment Information

Payments are securely processed by Shopify and our payment providers.

We do not store your complete credit card or payment information on our servers.

Order Information

We may collect:

• Products purchased
• Order history
• Shipping information
• Returns or refund requests

Account Information

If you create an account, we may collect:

• Username
• Password
• Saved preferences

Device Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Cookies and similar technologies

Usage Information

Information about how you browse our website, including:

• Pages visited
• Products viewed
• Shopping cart activity
• Search history
• Referral sources

How We Collect Information

We collect information:

• Directly from you when placing an order
• When creating an account
• When contacting customer support
• Through cookies and similar technologies
• From Shopify and trusted service providers
• From advertising and analytics partners where permitted

How We Use Your Information

We use your personal information to:

Process Orders

• Confirm purchases
• Process payments
• Arrange shipping
• Handle returns and refunds

Provide Customer Support

• Respond to inquiries
• Resolve issues
• Improve customer experience

Improve Our Website

• Analyze website performance
• Enhance user experience
• Personalize content and recommendations

Marketing

With your permission, we may send:

• Promotional emails
• Product updates
• Exclusive offers
• Newsletters

You may unsubscribe at any time using the link in our emails.

Fraud Prevention

We use information to:

• Detect fraud
• Prevent unauthorized transactions
• Protect our customers and business

Legal Compliance

We may process your information when required by law.

Cookies

We use cookies and similar technologies to:

• Remember your shopping cart
• Save preferences
• Improve website functionality
• Analyze website traffic
• Deliver personalized advertising where permitted

Most browsers allow you to disable cookies, although some website features may no longer function properly.

Sharing Your Information

We only share your information when necessary.

This may include:

Shopify

Our store is hosted by Shopify.

Shopify processes your information to operate our online store and securely process transactions.

Learn more:

https://www.shopify.com/legal/privacy

Service Providers

Including:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics providers
• Customer support providers

These providers only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law or to protect our legal rights.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

Where required, we rely on legally recognized safeguards, including Standard Contractual Clauses (SCCs), to protect your information.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, your information will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Opt out of targeted advertising where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Please review their privacy policies separately.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

LetiMahjong

Email: shop@letimahjong.com